 |  | 29 - Service Operations - Incident and Problem Management.mp4 (87.06 MB) |
| | 24 - Service Transition - Release and Deployment Management.mp4 (76.09 MB) |
| | 27 - Service Operations - Service Desk Function.mp4 (72.14 MB) |
| | 15 - Service Design - Availability Management.mp4 (66.01 MB) |
| | 30 - Service Operations - Event and Access Management.mp4 (64.76 MB) |
| | 06 - Service Strategy - Introduction.mp4 (61.77 MB) |
| | 32 - Continual Service Improvement.mp4 (60.38 MB) |
| | 02 - ITIL Foundations - Terminology.mp4 (58.64 MB) |
| | 13 - Service Design - Service Level Management.mp4 (58.14 MB) |
| | 18 - Service Design - Design Coordination and IT Service Continuity Management.mp4 (57.80 MB) |
| | 05 - Service Lifecycle.mp4 (56.71 MB) |
| | 09 - Service Strategy - Financial Management for IT.mp4 (55.88 MB) |
| | 04 - Processes and Functions.mp4 (55.79 MB) |
| | 16 - Service Design - Capacity Management.mp4 (53.84 MB) |
| | 10 - Service Strategy - Business Relationship Managment.mp4 (53.84 MB) |
| | 07 - Service Strategy - Service Packages, SLPs, and Assets.mp4 (53.12 MB) |
| | 12 - Service Design - Supplier Management.mp4 (53.12 MB) |
| | 23 - Service Transition - Service Asset and Configuration Management.mp4 (52.20 MB) |
| | 03 - ITSM and Services.mp4 (49.80 MB) |
| | 26 - Service Operations - Overview.mp4 (49.75 MB) |
| | 25 - Service Transition - Review good.mp4 (49.31 MB) |
| | 28 - Service Operations - Technical, Application, and IT Operations Management Functions.mp4 (48.27 MB) |
| | 17 - Service Design - Information Security Management.mp4 (47.14 MB) |
| | 31 - Service Operations - Request Fulfillment.mp4 (46.66 MB) |
| | 21 - Service Transition - Change Management.mp4 (46.61 MB) |
| | 19 - Service Transition - Introduction.mp4 (46.35 MB) |
| | 20 - Service Transition - Transition Planning and Support.mp4 (45.82 MB) |
| | 14 - Service Design - Service Catalogue Management.mp4 (45.35 MB) |
| | 22 - Service Transition - Knowledge Management.mp4 (44.08 MB) |
| | 08 - Service Strategy - Service Portfolio Management.mp4 (43.70 MB) |
| | 01 - ITIL - Foundations Introduction.mp4 (41.67 MB) |
| | 11 - Service Design - Introduction.mp4 (41.20 MB) |
 | | 33 - ITIL Exam Cram.mp4 (30.41 MB) |
